Privacy & Cookies
Last updated: 26 June 2026This privacy policy explains how Raindance uses personal information when you visit this website, sign up to our mailing list, contact us, or click through to buy tickets.
Raindance is committed to respecting your privacy and keeping your information safe.
For any privacy questions, contact us via the online form on this site.
Contacting us
If you have a question about this privacy policy, the way we use personal information, or you want to make a data protection request, please use the contact form on our Contact page.
Please include enough information for us to identify your request and respond to you.
We may use the information you provide through the contact form, including your name, email address and message, to respond to your enquiry and keep a record of our correspondence where needed.
Information we collect
We may collect the following information:
Your name and email address if you sign up to our mailing list or contact us.
Any message or enquiry you send to us through the website or by email.
Basic website usage data, such as pages visited, device/browser type, approximate location, referral source and interaction with the site.
Cookie and analytics information, depending on your cookie choices.
We do not knowingly collect personal information from children.
How we use your information
We use your information to:
Send you Raindance news, event updates, ticket information and archive/Cult to Culture updates if you have signed up to receive them.
Respond to enquiries.
Manage and improve the website.
Understand how visitors use the website.
Keep the website secure and working properly.
Promote Raindance events and related projects.
Mailing list
If you join the Raindance mailing list, we will use your email address to send you updates about Raindance events, tickets, line-ups, archive projects, Cult to Culture releases and related news.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.
We only send marketing emails where you have signed up or where we otherwise have a lawful basis to contact you.
Tickets and Skiddle
Ticket sales are handled through Skiddle and affiliated ticket agents.
If you click a ticket link or use an embedded Skiddle ticket widget, you may be taken to Skiddle or interact with Skiddle services. Skiddle may collect and process your personal information for ticketing, payments, event entry and customer support.
Raindance does not directly process your payment card details. Payment and ticketing information is handled by Skiddle and its payment providers.
Please check Skiddle’s own privacy policy for details of how they process your information.
Cookies
This website uses cookies and similar technologies.
Cookies are small files placed on your device to help the website work, remember choices, measure performance, and understand how people use the site.
We may use:
Essential cookies — needed for the website to function properly.
Analytics cookies — to understand how visitors use the site.
Marketing or third-party cookies — where embedded services, social links, ticket widgets or media players are used.
Where required, we will ask for your consent before using non-essential cookies. You can change your cookie choices through the cookie banner or your browser settings.
Third-party services such as Squarespace, Skiddle, Instagram, TikTok, YouTube, Spotify, SoundCloud or other embedded platforms may set their own cookies if you interact with them.
Website analytics
We may use Squarespace analytics and/or similar tools to understand how people find and use the website.
This may include information such as pages visited, time spent on the site, device type, browser type and approximate location. We use this information to improve the website and understand what content is useful to visitors.
Social media and external links
This website may link to Raindance social media profiles or include embedded content from third-party platforms.
If you click through to another website or platform, that service will process your information under its own privacy policy. We are not responsible for the privacy practices of external websites.
Who we share information with
We may share information with trusted service providers who help us run the website, mailing list, ticketing links, analytics or event promotion.
These may include:
Squarespace, for website hosting and site tools.
Skiddle, for ticketing and event listings.
Mailing list/email marketing providers.
Analytics or advertising platforms, where used.
Professional advisers or authorities if legally required.
We do not sell your personal information.
How long we keep information
We keep personal information only for as long as needed.
Mailing list information is kept until you unsubscribe or ask us to delete it. Contact enquiries may be kept for as long as needed to deal with the enquiry and any follow-up. Website analytics data may be kept for a limited period to help us understand and improve the site.
Your rights
You have rights over your personal information. These may include the right to:
Ask what personal information we hold about you.
Ask us to correct inaccurate information.
Ask us to delete your information.
Ask us to restrict or object to certain uses of your information.
Withdraw consent where we rely on consent, such as for marketing emails or non-essential cookies.
Complain to the UK Information Commissioner’s Office if you are unhappy with how your information is handled.
To exercise your rights, please contact us using the contact form on our Contact page.
You do not have to use any special wording, but it helps if you clearly say that your message is about your personal information or data protection rights.
Security
We take reasonable steps to protect your information and keep it secure. However, no website or online service can be guaranteed to be completely secure.
Changes to this policy
We may update this privacy policy from time to time. The latest version will always be published on this page.